AC, Furnace & Plumbing Services in St. Charles, MO

Responded to no cooling complaint on two wall-mounted condenser units (Goodman and Lennox models). Both units were positioned on metal brackets against exterior wall in challenging slope location. Performed diagnostic evaluation on both systems, identified cooling failures, and completed necessary repairs to restore proper operation to both units.

Responded to service call for 10-year-old Trane system running but not cooling to setpoint. Upon inspection, diagnosed failed dual run capacitor preventing proper compressor and condenser fan motor operation. Replaced defective Genteq capacitor with manufacturer-approved replacement, verified proper microfarad ratings, and tested all electrical connections at contactor. System restored to full cooling capacity with proper amperage draw on both compressor and fan motor circuits.

Responded to no cooling complaint on 15-year-old AC system with indoor unit running but outdoor unit not operating. Upon arrival, found outdoor condensing unit not running despite customer's previous breaker reset attempt. Performed diagnostic testing and measured amperage draw at 19.14 amps using digital clamp meter. Inspected outdoor coil and found significant dirt, debris, and possible mold accumulation on condenser fins, along with rust streaks on housing indicating extended environmental exposure and lack of maintenance. Outdoor unit failure attributed to compromised airflow from heavily soiled coil and potential electrical or mechanical component failure requiring further evaluation.

Responded to no cooling call on 12-year-old outdoor unit. Upon inspection, found failed dual run capacitor with visible corrosion and rust on terminal cap. Capacitor tested out of specification and was unable to start compressor. Replaced defective Genteq capacitor with new OEM equivalent, verified proper microfarad ratings for both compressor and fan motor circuits. Tested system operation, confirmed compressor and condenser fan motor startup, and verified unit cooling properly. System restored to normal operation.

Responded to no cooling complaint on 6-year-old Trane system. Upon arrival, performed diagnostic inspection of outdoor unit and accessed electrical compartment to evaluate capacitor, contactor, and associated wiring connections. Inspected dual-run capacitor marked 45/5 MFD dated 9/1/22, tested electrical components, and verified proper wire terminations on contactor and capacitor terminals. Documented system condition with photos of internal electrical components for service records, completed necessary repairs to restore cooling operation to entire home.

Successfully supplied and installed a new 50-gallon gas tall water heater in the basement, relocating the unit to the backside of the HVAC system as specified. Installed a new 3/4" pressure reducing valve (PRV) above the main water valve on the wide open riser to ensure proper system pressure regulation. Connected all gas lines, water supply lines, and venting according to manufacturer specifications and industry standards. The original service call was initiated due to a pilot light malfunction on the existing water heater, which was replaced with the new unit during this installation. All copper piping connections were properly secured and tested for leaks. The installation was completed without permit requirements as noted in the work order specifications.

Performed heating maintenance and inspection on residential HVAC system. Conducted thorough examination of gas furnace burner assembly, confirming proper ignition and combustion with clean blue flame pattern across all burners. Inspected heat exchanger and verified safe operation of heating components. Evaluated condensate drainage system in response to previous clogging issue with air conditioning unit, checking for proper flow and addressing concerns about biological growth in drain line. Documented system condition through photographic records showing burner operation and ductwork components.

Responded to no cooling call on 15-year-old air conditioning system. Upon inspection, found evaporator coil heavily contaminated with dust and debris accumulation, significantly restricting airflow. Interior components showed extensive soiling with visible mold growth on metal surfaces and drain pan area. Documented system condition with photographs showing herringbone fin pattern coil obstruction and darkened, corroded internal surfaces. Assessed unit requires thorough coil cleaning and system sanitization to restore proper operation and airflow capacity.

Responded to warranty callback for toilet repair previously completed in November 2024. Upon arrival, water supply was already shut off by occupant due to active leak. Inspection revealed that a component from the flush valve assembly installed during previous service had detached, causing water to spray from the tank. Disassembled and reinstalled the flush valve assembly, ensuring all mounting points and connections were properly secured. Tested system operation, verified no leaks present, and confirmed proper flush function before returning unit to service.

Replaced defective electrical duplex outlet in kitchen area. Existing outlet showed signs of wear and required replacement to maintain safe electrical service. Shut off power at main electrical panel, verified circuit de-energization, removed old outlet, and installed new standard white duplex receptacle. Confirmed proper wiring connections, tested outlet for correct polarity and grounding, and restored power. Outlet now functioning properly and safely secured to wall box.

# HVAC Service Completed Responded to a no cooling call for a two-unit residential system. Upon arrival, found the upstairs unit had been shut down by the homeowner due to evaporator coil freeze-up that occurred the previous night. Inspected both outdoor condensing units located on ground-level pads adjacent to the structure. Diagnosed the upstairs system experiencing frozen evaporator coil, likely caused by restricted airflow or low refrigerant charge. Confirmed unit was powered off to allow ice to thaw. Inspected ductwork installation in basement/crawl space area, noting standard galvanized metal trunk lines with proper support and insulation present at wall surfaces. Evaluated both aging condensing units and discussed system condition with homeowner. Downstairs unit showing signs of age and declining performance, requiring potential replacement in near future. Provided preventive maintenance agreement options to address ongoing system reliability concerns. Documented equipment

Responded to no cooling call and found unit completely off. Upon inspection, discovered evaporator coil severely frozen with heavy ice buildup throughout the coil assembly. Documented frosted coil condition with photos showing complete ice encasement of the metal components and noted existing corrosion on cabinet interior surfaces. Contacted property manager for approval to proceed with diagnosis and repair of airflow restriction causing freeze-up condition.

Responded to no airflow complaint on second floor. Upon inspection, found missing fuse on control board as reported. Installed replacement fuse on Lennox control board, verified all connections secure, and confirmed proper LED indicators illuminated. Tested system operation and verified airflow restored to all second floor vents.

Responded to no cooling call with reported freeze-up condition on residential air conditioning system located in side yard, unit under 10 years old. Upon arrival, found evaporator coil frozen over. Performed system diagnostics using digital manifold gauges to check refrigerant pressures and system operation. Inspected airflow components including supply vents and ductwork. Identified restricted airflow as primary cause of freeze condition. Advised system shutdown to allow coil to thaw completely before further operation. Documented system conditions with photos of diagnostic equipment readings and ventilation components for service records.

Performed comprehensive tune-up on furnace system and conducted thorough heat exchanger inspection following concerns from previous contractor regarding potential cracking. Visual examination revealed no evidence of heat exchanger cracks or structural compromise; documented inspection findings with detailed photography of suspect areas. Unit requires cleaning but is currently safe for operation.

Responded to no cooling complaint on 2-ton upstairs air handler, approximately 7 years old. Upon inspection, discovered evaporator coil completely frozen with heavy ice buildup throughout the interior compartment. Removed access panel and documented extensive frost accumulation on coil surfaces and refrigerant lines, indicating restricted airflow or potential refrigerant issue. Discussed preventive maintenance agreement options with property owner and requested 30-minute notice for future service calls.

Completed comprehensive AC tune-up on outdoor condensing unit. Performed standard maintenance protocol including inspection of condenser coils, which showed dirt and debris accumulation on fins requiring attention. Addressed customer concern regarding low airflow to second floor by evaluating system performance and airflow distribution. Verified unit operational status, checked refrigerant levels, inspected electrical connections, and cleaned condenser coils to restore optimal heat transfer efficiency and improve overall system performance.

Responded to emergency water service repair requiring both interior and exterior excavation work. Accessed existing copper water service line through interior wall, exposing copper piping with brass fittings and elbow connections near structural floor joists. Excavated exterior trench to locate and repair underground water service line, removing soil layers to access damaged section. Completed necessary repairs to restore water service functionality and backfilled excavation upon completion.

# HVAC Tune-Up Completed Performed comprehensive air conditioning tune-up on single outdoor condensing unit located on side of residence. Upon arrival, conducted visual inspection revealing significant accumulation of dirt, dust, and debris throughout condenser coil fins, restricting airflow and reducing system efficiency. Thoroughly cleaned condenser coil using appropriate methods to remove environmental buildup from fin surfaces. Inspected attic-mounted air handler and associated ductwork, noting insulated refrigerant lines and metal supply ducts in satisfactory condition. Verified system operation following cleaning procedures. Unit returned to normal operating parameters with improved airflow through condenser coil. Documented pre-service and post-service conditions with photographic evidence showing extent of debris accumulation prior to cleaning.

Performed comprehensive electrical troubleshooting and thermal imaging inspection of main electrical panel. Infrared scanning revealed elevated temperatures at multiple connection points, with hotspots measuring up to 88.7°F at upper bus bar terminals and 74.9°F at lower circuit breaker connections, indicating potential loose connections or excessive electrical resistance. Inspected panel interior components including dual-row circuit breaker arrangement, main bus bar terminals, and all wire terminations. Documented existing conditions showing multiple wire colors entering panel through various conduits including gray PVC and orange conduit. Provided detailed thermal imaging analysis and photographic documentation of panel conditions for estimate preparation and future corrective action recommendations.